3 What is useful to track?
Session 3 - 10/23/2025
Overview
Participants will review the leadership ladder workbook to identify common events, roles, matching criteria, thresholds, visualize results, and reflect on next questions to be taken back to their organization. They will learn why maintaining data freshness matters more than collecting stale data and why not everything belongs in the CRM. By the end, each team will prioritize 5–10 key metrics that align with their ladder of engagement.
Pre-Reading
Required
Optional
Recording
Slides
If you would like to make a copy you can find the slides here
Takeaway
Make a copy of and complete the Leadership Ladder Workbook
Make a copy of and complete the Tagging Workbook